Mand-v Tapes · Help Centre
Everything you need to know about our art, courses, shop, and community. Can't find what you're looking for? Reach out — we're always happy to help.
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We offer a wide range of painting and drawing courses — from absolute beginner workshops to advanced masterclasses. Our catalogue covers oil painting, watercolour, sketching, figure drawing, and contemporary mixed media.
Courses are structured with step-by-step video lessons so you can learn at your own pace, whenever inspiration strikes.
Not at all! Many of our courses are designed specifically for complete beginners. Each course listing clearly marks the skill level required — just filter by "Beginner" to find the perfect starting point.
Our most popular beginner course, Painting From Scratch, has helped over 3,000 students pick up a brush for the very first time.
All courses come with lifetime access. Once you purchase, the course is yours to revisit as many times as you like — there's no expiry date. We also send free updates whenever new lessons are added to a course you've already enrolled in.
Offline downloads are currently available for Patreon members on the Creator and Studio tiers. Standard course purchases include on-demand streaming on any device. We're working on expanded offline access for all students — stay tuned!
All of our courses are fully self-paced. There are no live sessions you need to attend, and no deadlines to meet. You can start a lesson at midnight or during your lunch break — it's entirely up to you.
We do occasionally run live workshops for Patreon members, but these are always supplementary and recordings are made available afterwards.
Yes! Upon completing a course, you'll receive a digital certificate of completion that you can download, print, and share on LinkedIn or in your portfolio. Certificates are personalised with your name and the course title.
We offer a 14-day money-back guarantee on all courses. If you're not satisfied within 14 days of purchase and have viewed fewer than 30% of the course content, simply contact us and we'll arrange a full refund — no questions asked.
Yes, every painting listed in the gallery is an entirely original, hand-created work by Batool Mandviwala. No print reproductions are sold as originals. Each piece is one of a kind and comes with a signed certificate of authenticity.
We do take on a limited number of commissions each season. If you'd like a custom piece — whether a portrait, a landscape, or an abstract inspired by your brief — please get in touch with your vision and we'll discuss availability, timeline, and pricing.
Commission slots tend to fill up quickly — if you have something special in mind, reach out early to avoid disappointment.
Each artwork listing specifies the medium — most works are oil on canvas, though we also work with acrylics, watercolour, and mixed media. All materials used are artist-grade to ensure longevity and vibrancy of colour over time.
To keep your painting in perfect condition, hang it away from direct sunlight, extreme temperature changes, and high humidity. Dust gently with a soft, dry brush. Avoid touching the painted surface directly.
A care guide is included with every original artwork shipment.
Most works on canvas ship unframed, stretched over a wooden frame and ready to hang. Selected smaller works on paper may be shipped rolled or flat. Framing options can be discussed during the checkout process or via our contact form.
We ship worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your location. International shipments may be subject to local customs duties and import taxes, which are the responsibility of the buyer.
Digital products (course access, downloadable resources) are available instantly after purchase. Physical items — prints, original artworks, and merchandise — typically ship within 3–5 business days, with delivery taking 7–14 business days internationally depending on your location.
We take great care packaging every original. Canvases are wrapped in acid-free tissue, secured with bubble wrap, and placed in purpose-built double-walled boxes. Larger works are shipped in custom wooden crates with full insurance coverage.
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for larger orders. All payments are processed securely via our encrypted payment gateway. We do not store your card details.
Because originals are unique works, we do not accept returns unless the item arrives damaged or significantly different from what was described. If your order arrives damaged, please photograph it immediately and contact us within 48 hours — we'll make it right.
Once your order ships, you'll receive a confirmation email with a tracking number and link. You can use this to monitor your delivery in real time. If you haven't received your tracking details within 5 business days of your purchase, please check your spam folder or contact us.
Our Patreon is a members-only community where you get closer access to Batool's creative process. Depending on your tier, benefits include exclusive behind-the-scenes content, early access to new courses, live Q&A sessions, members-only discounts on the shop, and downloadable references and practice sheets.
Join at patreon.com/Mandvi and choose the tier that suits you best.
We currently offer three tiers: Sketch (entry-level, process updates and exclusive posts), Creator (full lesson breakdowns, downloadable references, and live session access), and Studio (everything in Creator plus one-on-one feedback, video downloads, and priority shop discounts).
Full tier details are listed on our Patreon page.
Yes, Patreon memberships are month-to-month with no commitment. You can cancel, pause, or change your tier at any time directly from your Patreon account settings. If you cancel mid-month, you'll retain access to member benefits until the end of your current billing period.
Yes! Creator and Studio tier members receive exclusive discount codes for the shop and new course launches. Discounts typically range from 10% to 25% and are shared each month via private Patreon posts.
Absolutely. While some content dives deeper into advanced techniques, we always provide context and explanation so that even newer artists can follow along and learn. The community itself is wonderfully supportive of artists at every stage.
The Mand-v Tapes community spans Instagram, YouTube, and our Patreon — all active spaces where students share their work, ask questions, and celebrate each other's progress. Follow @b.mand.v on Instagram to join the conversation.
We absolutely encourage you to share your work! Tag us on Instagram using #MandvTapes or @b.mand.v — we regularly feature student artwork in our stories and posts. Seeing your progress genuinely means everything to us.
Yes, we offer bespoke group workshops for teams, schools, and events — both online and in-person (subject to availability). These are ideal as creative team-building sessions or enrichment programmes. Please contact us with your requirements for a custom quote.
The best ways to stay in the loop are to subscribe to our newsletter (sign up in the footer), follow us on Instagram and YouTube, and join our Patreon for member-first announcements. New courses, limited edition prints, and community events are always announced across these channels first.
Mand-v Tapes was founded by Batool Zafar Mandviwala — a contemporary fine artist, educator, and creative with a passion for making art accessible to everyone. What started as a personal studio practice has grown into a global community of over 12,000 students and collectors. You can read more on the About page.
You can reach us via the contact form on our website. We aim to respond to all enquiries within 1–2 business days. For urgent queries, messaging us on Instagram (@b.mand.v) sometimes gets a faster response.
We're always open to meaningful collaborations with artists, art suppliers, and brands that align with our values of creativity, authenticity, and education. If you have a proposal, please send us a brief overview via our contact form and we'll get back to you.
Yes. We take privacy seriously and never sell or share your personal data with third parties for marketing purposes. Your information is only used to process your orders, deliver your courses, and send you updates you've opted in to. Full details are in our Privacy Policy.
Find out whether Mand-v Tapes courses are suitable for absolute beginners or experienced artists.
Learn how to request a bespoke painting tailored to your brief, space, and vision.
Explore the exclusive content and benefits available to Patreon members across all tiers.
We're a small, passionate team and we're always happy to help. Reach out and we'll get back to you as quickly as we can.
