Shipping Information — Mand-v Tapes
Customer Care

ShippingInformation

Last Updated: September 2026
We ship original artworks from Pakistan with care, using Pakistan Post or a private courier service depending on the destination, size, and your preference. Because paintings vary widely in size and weight, shipping costs are calculated per order rather than a fixed flat rate; this keeps things fair, since a small sketch and a large canvas don't cost the same to ship.
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Place Your Order

Checkout securely on our website

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We Package It

Hand-packed with care in 3–5 days

It Ships to You

Tracked delivery worldwide

Processing Time

Ready-made pieces are carefully packaged by hand. Please allow 3–5 business days for processing before dispatch.

⏱ Commissioned / custom paintings require additional creation time before they're ready to ship — this will be discussed and agreed with you when you commission the piece.

How Shipping Cost Is Calculated

  • Shipping is not included in the artwork or commission price. Once your piece is ready, we calculate the shipping cost based on:
  • The size and weight of the artwork
  • Your delivery destination
  • Whether you prefer Pakistan Post or a private courier

We'll share the shipping cost with you before dispatch, so you know the total before it ships. For commissions, this is typically confirmed alongside your final 50% payment.

Domestic Shipping (Pakistan)

We ship within Pakistan via Pakistan Post or a private courier. Exact cost and delivery time depend on your city and the size of the piece, and will be confirmed with you directly when your order is ready.

Tracking Your Order

Once your order is dispatched, we'll share your tracking slip/number with you so you can follow your shipment's progress.

How We Package Your Artwork

Every artwork is packaged with care to arrive safely:

  • The COA is packaged with the artwork
  • Wrapped to protect the surface from scratches or moisture
  • Cushioned with protective padding for impact protection
  • Placed in a sturdy box, or shipped rolled in a tube for large canvases where appropriate
  • Fragile items are clearly marked on the exterior

International Shipping

We ship worldwide. International shipping cost and estimated delivery time depend on your country, the size/weight of the artwork, and the courier used, and will be quoted to you directly before dispatch. If you'd like an estimate before purchasing, feel free to message us with your location and the piece you're interested in.

💡 International orders may be subject to customs duties, taxes, or import fees charged by your country's customs authority. These are the buyer's responsibility and are not included in our shipping quote we recommend checking your local customs rules before ordering.

Lost or Delayed Shipments

If your order hasn't arrived within a reasonable timeframe, contact us at mandvitapes@gmail.com with your order details. We'll follow up with the courier and work to resolve the issue.

Damaged on Arrival

If your artwork arrives damaged:

  • Photograph the damage including all packaging materials
  • Contact us within 24 hours of delivery at mandvitapes@gmail.com.
  • Please don't discard any packaging it may be needed for a courier claim.
  • Returns must include COA

See our Return Policy for how we resolve damaged deliveries..

Contact Us

If you have questions about this Privacy Policy or how your data is handled, reach out:

Questions About Your Delivery?

We’re happy to help with tracking, shipping costs, or anything else.